Privacy Policy
Last Updated: June 27, 2026
Welcome to ArtbyKoko Chantel. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, purchase from us, contact us, sign up for updates, or interact with our content.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
Personal Information You Provide
You may voluntarily provide personal information when you:
Place an order
Fill out a contact form
Sign up for emails or updates
Download digital products or printable files
Request customer support
Communicate with us directly
This information may include:
Name
Email address
Shipping address
Billing address
Phone number, if provided
Order details
Payment-related information
Any message or information you submit through forms
We do not intentionally collect more information than is needed to provide our services, process orders, respond to inquiries, and improve your experience.
2. Website Hosting and Squarespace
This website is hosted by Squarespace. Squarespace may collect certain information automatically when you visit this website, including information about your browser, network, device, pages viewed, referring pages, and IP address. Squarespace uses this information to operate, protect, and improve its platform and services.
3. How We Use Your Information
We may use your information to:
Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer service requests
Provide access to digital downloads or printable products
Improve our website, products, and customer experience
Send promotional emails, only if you have signed up or consented
Prevent fraud, abuse, or unauthorized activity
Comply with legal obligations
4. Payments
If you make a purchase through our website, payment information is processed through Squarespace and/or third-party payment processors. We do not directly store your full credit card number or complete payment details.
Payment processors may collect and process your information according to their own privacy policies and security practices.
5. Cookies and Analytics
Our website may use cookies and similar technologies to help the site function, remember preferences, understand visitor behavior, and improve the shopping experience.
Squarespace uses analytics and performance cookies to help website owners understand how visitors interact with the site, including traffic sources, unique visitors, and cart activity. These cookies can be managed through Squarespace’s cookie and privacy settings.
You can usually adjust your browser settings to refuse or delete cookies. However, some parts of the website may not work properly without cookies.
6. Email Marketing
If you sign up for our email list, we may send you updates about new artwork, collections, products, promotions, digital downloads, or brand announcements.
You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or contacting us directly.
We do not want to send emails to anyone who does not wish to receive them.
7. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers only when necessary to operate our business, such as:
Squarespace, for website hosting and ecommerce tools
Payment processors, for secure payment handling
Shipping providers, for order delivery
Email marketing platforms, if used
Analytics tools, if used
Legal or professional advisors, if needed
These providers are only given access to the information needed to perform their services.
8. Digital Products and Downloads
If you purchase or download digital products, such as printable PDFs, games, stationery files, activity sheets, or other digital artwork, we may collect your name, email address, order details, and download activity to complete the transaction and provide customer support.
Digital files are for personal use only unless otherwise stated in the product description or licensing terms.
9. How Long We Keep Information
We keep personal information only for as long as necessary to:
Fulfill orders
Provide customer support
Maintain business records
Comply with tax, legal, or accounting obligations
Resolve disputes
Enforce our agreements
When information is no longer needed, we will delete it or securely store it according to reasonable business practices.
10. Security
We take reasonable steps to protect your personal information. However, no website, online store, or internet transmission is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable safeguards and trusted service providers.
11. Your Rights and Choices
Depending on where you live, you may have the right to:
Request access to the personal information we have about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing emails
Limit certain uses of your information
Ask questions about how your information is used
To make a request, please contact us using the contact information below.
12. Children’s Privacy
This website is not intended to collect personal information from children under 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without proper consent, we will delete it as soon as possible.
13. Links to Other Websites
Our website may contain links to third-party websites, social media pages, or outside platforms. We are not responsible for the privacy practices, content, or policies of those third-party websites. Please review their privacy policies before sharing personal information with them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date. Continued use of the website after changes are posted means you accept the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
ArtbyKoko Chantel
Email: ArtByKokoChantel@Gmail.Com
Website: Www.ArtByKokoChantel.Com